Friday, 10 May 2013

T-Mobile just dropped one helluvabig change on us, completely redesigning its plans and how itsells devices.

T-Mobile just dropped one helluva
big change on us, completely
redesigning its plans and how it
sells devices.
No matter how simple they are or
how you explain them, there are
bound to be questions left
unanswered. We've been keeping an
eye on the burning questions people
are having regarding the changes,
and done our best to answer them
below. We implore you to first take a
look at our full set of announcement
posts from Tuesday, where we break
down the gritty details of the
different plans, as well as some
device announcements and other
details:
T-Mobile announces new Android 4G
LTE devices
T-Mobile makes first LTE cities
official
T-Mobile LTE 'Simple Choice' no-
contract rate plans are here
T-Mobile simplifies tablet and
hotspot data prices, too
Still curious to know a little more
about T-Mobile's new rate plans?
Hang around after the break and see
if we can clarify a few things.
1. Will I be required to sign
a 2-year contract on T-
Mobile anymore?
Nope! T-Mobile will not require a
2-year contract for its services
anymore. At this moment, authorized
resellers (think Best Buy and
RadioShack) will still offer 2-year
contract "Classic Plans," but T-
Mobile's own stores and website will
not even offer the option.
2. How are family plans
done in the new system?
The plan system for accounts with
multiple lines is nearly identical to
that of individual lines. The base
cost of the first line on an account is
$50, which gets you unlimited talk,
text and data -- the first 500
megabytes of which is at full speed.
The second line is $30 additional,
for the same services. Each line
thereafter is $10 more, also coming
with the same talk, text and 500MB
of full speed data.
Each line can be given an additional
2GB of data (for 2.5GB in total) for
$10 per month per line. $10 more
(per month per line) after that will
offer you unlimited data on each
line. If you would like more data,
including hotspot usage, you can
add 2GB of data per month at the
rate of $10 to any line.
3. Wait ... so it's unlimited,
but there's a limit on
tethering?
The only place where the plans
really get more complicated is when
it comes to unlimited data and
tethering. First let's talk about the
tiered prices -- for any plan other
than the $70 unlimited plan,
hotspot and tethering are included.
So for example if you have paid $20
extra for 4.5GB of data per month,
you can tether with all of it.
On the $70 unlimited plan, there is
only 500MB of tethering included.
Additional buckets of tethering-
available data can be purchased at
the same rate as any other data --
$10 per 2GB. Ya, it's annoying, but
it's also the only way T-Mobile can
likely offer an unthrottled unlimited
plan for $70 per month. We'll hope
they budge a bit more on this going
forward, but the prices aren't ulcer-
inducing by any means.
4. Can I add a tablet to my
plan? Does it share data
with my other devices?
Tablets can now be added to a plan
as if they were any other device, and
have their own data allotment. When
adding a tablet, hotspot, laptop or
data stick to an account that already
has a phone on it, the initial charge
will be $10 and include 500MB of
high speed data. The same data
tiers apply as with the phones -- $10
per 2GB, up to 12.5GB total. There
is currently no unlimited data
option for tablet, hotspot, laptop or
data stick devices.
5. Will I have to pay full
retail for my device if I
move to T-Mobile now?
With a move to the new Simple
Choice no-contract plans, T-Mobile is
differentiating between the cost of
the plan and the cost of the phone.
This means that if you would like to
bring your own phone, or buy one
from T-Mobile at full retail price,
you will pay the regular rates
mentioned above. If you would
prefer to have a lower up-front cost
but still have a new device, you can
buy a phone on an installment plan.
The installment plans consist of a
"down payment" and 24 even
monthly installments thereafter, with
no interest. For example, a new
high-end device may set you back
$99 down, and 24 payments of $20 --
or $579 in total. The amount of the
down payment and installments will
differ based on device, but we can
expect prices similar to this
example. The final purchase price of
the phone should be nearly
identical to the price if you were to
purchase it up-front.
Again the installment plan you have
for your phone is not tied to your
service plan, so you can pay off your
phone at any time and leave,
regardless of how far into your
service you are.
6. Will the phones bought
from T-Mobile be SIM
unlocked?
Like most carriers, T-Mobile will keep
its devices SIM locked to its network
by default if they are purchased on
an installment plan. Save for a few
cases (the iPhone 5 is expected to
be unlocked) you should expect each
device to come out of the box locked
-- to be unlocked when you finish
paying off the installment plan or if
you are in good standing and
traveling abroad.
7. Are there separate plans
or charges for LTE devices?
Nope! T-Mobile is not distinguishing
between plans and prices if you
have an LTE device or not. This is a
good thing! (The first LTE-capable
devices on T-Mobile are the HTC
One, Samsung Galaxy 4 and Galaxy
Note 2 and the BlackBerry Z10.)
8. If I have an LTE device,
where can I expect to see
the new network?
T-Mobile has officially announced
that Baltimore, Houston, Kansas City,
Las Vegas, Phoenix, San Jose, Calif.
and Washington, D.C. are the up
and running now, with many more to
come this year.
9. What additional
features are included with
Simple Choice plans?
Call Forwarding (a big one for Google
Voice users)
Call holding, call waiting
Caller ID
Customer Care (T-Mobile is well
known for their CS)
Voicemail
Directory Assistance
10. I keep hearing about
1900MHz Deployment,
should I care?
In order to make room for its LTE
network deployment on AWS (that's
1700/2100MHz), T-Mobile has been
moving its HSPA+ service over to the
1900MHz frequency. The reason why
you may have heard about it is
because this move gives
interoperability with current AT&T
(and most international) handsets
for HSPA+ service. The move to
1900MHz is an important one only if
you're interested in bringing a
device to T-Mobile that doesn't
support AWS.
The move has already taken place in
dozens of major markets, and will
continue as T-Mobile rolls out more
locations with LTE. If you're buying
a phone from T-Mobile, or another
AWS-compatible device like the
Nexus 4 from Google, you don't need
to worry about your market having
1900MHz HSPA+.
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